Nobody loves jumping through hoops to get simple tasks done.

So when we saw users battling through 46 steps across three different interfaces just to get an e-signature, we knew something had to change. It was clunky, time-consuming (10 minutes just to get a form signed?!), and frankly, exhausting.

We asked ourselves a simple question: "How can we make this faster, simpler, and way less painful?"

The answer? A streamlined, one-interface e-signature tool that slashes the process down to just 16 steps and 3 minutes—without sacrificing what users need.

Design thinking and a killer cross-functional team helped us turn a clunky, 46-step e-signature nightmare into a simple, 16-step process that saves users time and headaches.

• We cut the process by 75%.

• Solved real user pain points.

• And delivered value—fast.

Because at the end of the day, the best UX doesn’t just work—it feels effortless.